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From Manager to Mentor: Coach with Confidence -PAAWW#20

From Manager to Mentor: Coach with Confidence -PAAWW#20

PAA Webinar Wednesdays-supported by Multifamily Insiders

Wednesday, September 10, 2025
2:00 PM - 3:00 PM (EDT)

Event Details

Many professionals find it extremely difficult to deliver feedback and coaching, and the statistics prove this out. Fifty percent of workers think their own performance would improve if their direct manager received additional training in people management, and 65% of employees actually want more feedback. Why does it seem so daunting? 

  • Let's have an engaging discussion on why coaching feels so overwhelming. 
  • Learn simple tips that can be applied IMMEDIATELY to make coaching much more comfortable and organic. 
  • Find out what tools need to be in place to ensure that team members know exactly what they've been hired to accomplish. 

Let's not dump performance discussions and reviews. Let's make them meaningful and a key part of the team's success. I promise you will walk away with real tools you can use immediately.

Steve Matre brings thirty years of leadership experience in operations, accounting, marketing, training, revenue management, and human resources in the apartment property management industry. He’s held leadership positions in these disciplines at Redwood Residential, Mandel Group, Banner Property Management, and Sherman Residential. Obsessions include good coffee, books, podcasts, volunteering, running, and college football. Steve is a CPM, CPA, and PHR, as well as a proud graduate in Finance and English from the University of Wisconsin.

PAA Webinar Wednesdays-supported by Multifamily Insiders-is the largest weekly premium webinar series in the multifamily industry, helping you gain the skills to improve your performance and advance in your career! Through this program, you get access to innovative ideas, best practices, and emerging trends from a variety of topics, including customer service, leasing and marketing, resident retention, career advancement, leadership techniques, and other property management skills to become a superstar at your company and/or in your profession!

For More Information:

Roger Dickson
Roger Dickson
Pennsylvania Apartment Association

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PAA EDUCATION DISCLAIMER:

Thank you for your interest in the Pennsylvania Apartment Association's education program. 

 

It is strongly recommended that you ensure invoice addresses and email addresses are updated.  PAA Education is not responsible for outdated member information being used for the dissemination of invoice/registration information.

 

Please note that webinar may be subject to the following:  incur a date or time change, change in instructors, potentially cancellation due to a low attendance or technical difficulty, or any combination thereof.  Every effort will be made by the PAA education staff to alert you of any necessary changes in a timely fashion.  Your support, flexibility and understanding of these potential changes is appreciated.

REGISTRATION POLICY:

Only PAA members in good standing will receive the published PAA member rate.  The non-member rates will be applied to all registrations that do not include a PAA membership.  All membership status questions should be directed to membership@paahq.com.

Once a member has registered for an education event, members can pay their invoices via credit card on their account at www.paahq.com  or request an invoice to be emailed for payment.  All invoices must be paid within 30 days of the invoice date unless the 30-day mark falls on or after the date of the education event; in those cases, payment should be made the day prior to the education event.