Back to Events

2025 PAA Leadership Academy

2025 PAA Leadership Academy Title Sponsor MEMORe

Monday, March 3, 2025 at 8:00 AM (EST) to Thursday, April 17, 2025 at 7:00 PM (EDT)

Three sessions will take place virtually; one session will take place in August at the PAA Office in Bala Cynwyd, PA. Attendance details will be communicated to participants upon admission to the program and are outlined in the program application.

Event Details

SPONSORED BY: 

To apply for admission to the 2025 PAA Leadership Academy, please submit the following application no later than April 17th, 2025, which can be found here

Welcome to the 2025 PAA Leadership Academy! This program is designed to help you enhance your personal leadership skills and develop the organizational expertise necessary for success in the industry. You’ll gain valuable insights into strategic thinking, operational excellence, and effective communication. Additionally, you will explore your unique leadership style and learn how it influences your ability to lead. Key areas of focus include cross-collaboration, managing productive conflict, team building, goal setting, running effective meetings, project management, and stress management. Join us to unlock your full leadership potential and elevate your professional growth.

Charlene Delia | Owner / CEO | MEMORe

With over 16 years as a dedicated member of PAA , Charlene has spent her entire career selling to multifamily decision makers and coaching dozens of sales professionals to do the same. She worked up the ranks of a Fortune 500 company for over 14 years, and now owns a marketing and professional development firm: MEMORe. Charlene currently chairs the PAA Pennsylvania Supplier Committee and is passionate about making suppliers feel heard, valued, and prepared to do business in our industry.

Agenda

March 3
4:01 PM - 6:00 PM Registration Period To apply for admission to the 2025 PAA Leadership Academy, please submit the following application no later than April 17th, 2025, which can be found here
April 29
9:00 AM - 11:00 AM Program Overview and Assessment/Goal Setting Introduction activities; objectives and outcomes; overview of the multifamily industry; role of leaders in the industry; self-assessment tools - leadership style assessments; setting personal and professional goals.

Class is virtual.
July 15
9:00 AM - 11:00 AM Leadership Fundamentals and Ethics Transformational v. transactional leadership; situational leadership; emotional intelligence and its role in leadership; understanding and applying ethical principles; addressing ethical dilemmas; promoting transparency and accountability.

Class is virtual.
August 19
9:00 AM - 2:30 PM Effective Communication and Conflict Resolution Active listening; effective verbal and written communication; handling difficult conversations; personal style of conflict resolution; conflict resolution strategies; motivating and engaging employees.

Class is in person at PAA Corporate Office with light lunch.
October 7
9:00 AM - 11:00 AM Professional Development and Networking Building a personal brand; networking strategies; public speaking and presentation skills; recap of key learning and achievements; recognition of participant accomplishments.

Class is virtual.

For More Information:

Roger Dickson
Roger Dickson
Pennsylvania Apartment Association