Pittsburgh | Marriott City Center | March 5th-6th, 2025
Schedule
8:00am - 10:00am | Registration Open
Second Floor: Grand Ballroom Foyer A
Day 1- Exhibitor/Supplier Partner Registration
Day 1 includes a full day of events for our Supplier Partners. Register at the Registration Welcome Desk on the second floor. Pick up your official EXPO badge for the Pennsylvania Supplier Committee Meeting, followed by the PAA Panel Discussion, Lunch, Business Exchange, and PSC Happy Hour. Preregistration is required.
Day 1-Attendee Registration
Day 1 includes a full day of property management education for our site teams. Register at the Registration Welcome Desk on the second floor. Pick up your official EXPO badge for either education track: Real Estate Licensure Courses or Fair Housing. Education sessions include lunch and the PSC Happy Hour. Preregistration is required.
Audience:
8:00am - 10:00am | Continental Breakfast
Second Floor: Grand Ballroom Foyer B
Day 1- Networking Continental Breakfast
Grab a coffee and a pastry and fuel your mind for a day of education and networking. Educational track students and exhibitors/suppliers are invited to join us at their leisure before our sessions begin.
Audience:
9:00am - 11:30am | The Steps to Creating a Committed Team
Second Floor-City Center A
Day 1- Leadership Seminar
Preregistration is required for the Leadership Seminar at APARTogether Expo. This leadership seminar will be taught by Bill Nye to help create dynamic and impactful teamwork. Be in the know and collect 2.5 Continuing Education Credits that apply to your NAA designation.
No matter how much technology and artificial intelligence changes the way we do business, it is teamwork that remains the ultimate competitive advantage.
As impactful as teamwork is, it is actually very rare. Every great team has experienced a very high level of teamwork, and every struggling team has found teamwork to be elusive.
This session will discuss the core foundation of building a team that will outperform the market and bring home great results that are recognized by everyone including your customers!
Audience:
9:00am - 10:00am | Basic Selling - PSC Benefits
Second Floor - City Center B
Day 1- PSC Pre-Conference Training Session
If you are a PAA Supplier Partner Member and you service the rental housing industry, this training is for you. Learn all the best techniques to sell to the multifamily industry.
Audience:
10:00am - 11:00am | Pennsylvania Supplier Committee/Network Meeting
Second Floor - City Center B
Day 1- PSC Meeting
If you are a PAA Supplier Partner Member and you service the rental industry, this meeting is for you. When you join the PAA you are a Supplier Partner and part of the Pennsylvania Supplier Committee/Network. Come to a meeting just for our suppliers to talk about what the year ahead looks like and how you can get more involved with the PAA. This event is FREE and all trade show exhibitors should attend as well.
Audience:
11:00am - 11:30am | Panel Discussion Registration Open
Second Floor-Marquis Foyer
Day 1- Panel Discussion Registration
Preregistration is required for this event. Please get your registration badge printed to attend this event.
Audience:
11:30am - 12:30pm | Panel Discussion
Second Floor-Marquis Ballroom C
Day 1- PAA PSC Panel Discussion
Join the PAA and a esteemed panel of multifamily leaders as we ask them the tough questions from our supplier audience. This is a moderated event with a professional panel. Panelists will be announced.
Audience:
12:00pm - 12:30pm | Registration Open for Business Exchange Property Management Representatives
Second Floor-Marquis Ballroom A and B
Day 1- Property Management Business Exchange Attendees Arrive
All property management professionals who will be hosting a booth at the Business Exchange, Reverse Trade Show should arrive to set up their table with company swag. Please make sure that are at least two representatives per company.
Audience:
12:30pm - 1:15pm | Networking Lunch
Second Floor-Grand Ballroom Foyer A
Day 1- Lunch
Day 1 lunch is served for all participants. Network and meet with members from all parts of the industry.
Audience:
1:00pm - 1:15pm | Business Exchange Registration Open
Second Floor-Marquis Foyer
Day 1- Exhibitor/Supplier Business Exchange Registration Open
Preregistration is required for this event. Please make sure you have a printed badge to attend this event.
Audience:
1:30pm - 4:00pm | Business Exchange
Second Floor-Marquis Ballroom A and B
Day 1- Business Exchange-Reverse Trade Show/Speed Dating
Preregistration is required for this event. Join us for the highlight of the day at the business exchange, reverse trade show. Management Companies host booths and suppliers get a set amount of time to meet with each management company in the room. This is a speed dating format.
Audience:
3:00pm - 6:00pm | Exhibitor Trade Show Open for Set-up
Second Floor-Grand Ballroom
Day 1- Exhibitors/Supplier Set-up Open on Trade Show Floor
Preregistration is required for this event. Get started early and set-up your booth the night before the trade show.
Audience:
4:00pm - 6:00pm | PSC Happy Hour
Second Floor-Marquis Foyer
Day 1- PSC Happy Hour for all Day 1 Attendees
Preregistration is required for this event. Join us for a happy hour with refreshments and light hors d'oeuvres all while networking with industry leaders.
Audience:
8:00am - 11:00am | Exhibitor/Supplier Registration Open and Exhibit Set-up
Second Floor: Grand Ballroom
Day 2- Exhibitor/Supplier Partner Registration
Day 2 includes the PAA Trade Show. Register at the Registration Welcome Desk on the ground floor. Pick up your official EXPO badge to gain access to the trade show floor. Preregistration is required.
Audience:
8:00am - 9:00am | Attendee Registration Open
Second Floor: Grand Ballroom Foyer A
Day 2-Attendee Registration
Day 2 includes a full day of property management education for our site teams and access to the PAA Trade Show Floor. Register at the Registration Welcome Desk on the ground floor. Pick up your official EXPO badge for our education tracks: Leasing, Maintenance, and Operations. Preregistration is required.
Audience:
9:00am - 9:45am | Education Sessions-Leasing Track
Second Floor- Marquis Ballroom A
Day 2- DE&I in Action: Building Inclusive Habits and Understanding Where You Are
Dive into an engaging session that combines foundational learning with practical application to advance diversity, equity, and inclusion (DE&I) in the workplace. This session will help attendees explore their current comfort levels with DE&I concepts, providing relatable workplace scenarios to foster self-awareness and continuous growth. Participants will gain an understanding of key DE&I terms, actionable daily habits, and intentional practices to promote inclusivity across teams. Walk away with resources and strategies tailored for property managers, service team members, and leasing agents, empowering you to build sustainable DE&I routines and lead with inclusivity in every interaction.
Sponsored by:
Audience:
9:00am - 9:45am | Education Sessions-Maintenance Track
Second Floor-Marquis Ballroom B
Day 2 - Soft Skills for Maintenance
This session will explore a typical day on the job as a maintenance technician. Best practices, tips, and techniques regarding the importance of non-technical skills will be discussed in detail. Session is suited for both novice maintenance technicians as well as the most experienced.
Sponsored by:
Audience:
9:00am - 9:45am | Education Sessions-Operation Track
Second Floor-Marquis Ballroom C
Day 2 - Data-Driven Decision Making
Review of data, financial services, fintech, and SaaS, with a focus on customer success, service, and building world-class organizations. Attention given to fostering a customer-focused culture that sees things from the customer's perspective. Guiding principles rooted in transparency and honesty will be examined. Finally, focus will be on the customer's goals, while continuously delivering solutions in innovative ways.
Sponsored by:
Audience:
10:00am - 10:45am | Education Sessions-Leasing Track
Second Floor-Marquis Ballroom A
Day 2 - The Heartfelt Quest: Mastering Emotional Intelligence and Agility in Leasing
Join us for an engaging session designed to help leasing professionals elevate their skills and connect with prospective residents on a deeper level. In the competitive world of leasing, finding the right residents and guiding them to their ideal home requires more than just knowledge—it demands emotional intelligence, agility, and a keen understanding of human behavior.
Whether you’re a seasoned leasing professional or new to the industry, this session will equip you with actionable strategies to enhance your leasing game and achieve lasting success.
Don’t miss this opportunity to transform your approach and make a meaningful impact on your leasing journey!
Sponsored by:
Audience:
10:00am - 10:45am | Education Sessions-Maintenance Track
Second Floor-Marquis Ballroom B
Day 2 - From Compliance to Innovation: Elevating Emergency Communication in Multifamily Housing
Modern elevator communication systems are revolutionizing tenant safety and operational efficiency, particularly for Florida apartment communities. Aligning with ASME A17.1-2019 codes, these technologies integrate advanced features like smart two-way communication, multi-language support, and resilient power solutions to ensure accessibility and compliance. Transitioning from outdated POTS lines to digital and cloud-enabled systems enhances real-time data transmission, operational scalability, and ADA inclusivity. Additionally, proactive diagnostics, secure vendor management, and automated compliance testing mitigate risks and streamline operations. These innovations not only future-proof buildings but also position property managers as leaders in safety, reliability, and tenant satisfaction.
Sponsored by:
Audience:
10:00am - 10:45am | Education Sessions-Operations Track
Second Floor-Marquis Ballroom C
Day 2 - Affordable Housing Solutions
The Housing Authority of the City of Pittsburgh (HACP), in partnership with PAA, is proud to present an educational session on the Housing Choice Voucher program (HCV). This session offers Owners and Property Managers a valuable opportunity to learn about the benefits of the HCV Program, and how to participate.
The HACP representative will guide you through the streamlined process of becoming an HCV landlord, including navigating our procedures and highlighting the advantages of leasing units at competitive rates with guaranteed rental income.
Sponsored by:
Audience:
11:00am - 1:00pm - TRADE SHOW FLOOR OPENS
Second Floor-Grand Ballroom
Day 2 - APARTogether EXPO Trade Show Floor Open
The trade show floor opens with the today's best products and services. Meet with our industry partners to elevate your property.
Audience:
11:30am - 12:30pm | Lunch Open on Trade Show Floor
Second Floor-Grand Ballroom
Day 2- Lunch
Pick-up FREE lunch on the trade show floor and don't miss a second of exhibitor discussions.
Audience:
12:45pm - 1:30pm | Educations Sessions-Leasing Track
Second Floor-Marquis Ballroom A
Day 2- Mastering the Fraud Juggling Act: How to Balance Prevention and Cost Reduction
The state of fraud in multifamily: bewaring of fake pay stubs, preventing applicant fraud from creating a nightmare of your day, and tips for overcoming fraud.
Sponsored by:
Audience:
12:45pm - 1:30pm | Education Sessions-Maintenance Track
Second Floor-Marquis Ballroom B
Day 2- The Hot and Cold of Sustainable Energy Management
This session will discuss energy and water efficiency strategies to reduce utility costs and improve sustainability, best practices for procurement and how to effectively manage energy to mitigate risk, how to execute an overall ESG strategy specific to your organizational goals and highlight some of the most common "home run" solutions in multifamily.
Sponsored by:
Audience:
12:45pm - 1:30pm | Education Sessions-Operations Track
Second Floor-Marquis Foyer
Day 2- Your People Are Your Most Valuable Asset: Using Culture to Recruit and Retain Top Talent
A strong, positive culture can be the driving force behind attracting and retaining high performing teams. I will demonstrate how culture and collaboration make companies “sticky,” and how to use that culture to recruit and retain top industry talent. Let us show you how to hire, interview and retain the best property management professionals. Recruiting and retaining top talent has become more difficult than ever before. From when a position becomes available, to sourcing top candidates, interviewing tips, and how to close the candidate and reduce rescinded acceptances. Once we hire top talent, tips on retention and developing the best teams. Great Culture = Great Employee Experience = Great Employee Engagement = Better Resident Retention.
Sponsored by:
Audience:
