CALP - The Sales Process (Spring 2022)

As a leasing professional, a significant part of your job involves "selling"--that is, turning a prospective resident into a resident. An effective sales approach is relationship-based and allows you to utilize your specialized knowledge to sell successfully. Key concepts taught in the module includes getting to know a prospective resident's needs, matching your community's features to a prospective resident’s needs, properly conducting a positive move-in experience, supporting the needs of residents after the lease is signed. Note: This is an individual course module for the CALP credential. See CALP Online for credential requirements.

Instructor => Renee McIntyre, Scully Company

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Please note: Recordings will be available for this class up to fifteen business days after the class date.

CALP Individual Modules